Milaha has partnered with Microsoft to transform its workplace into a “modern, secured, and virtual” environment.
The effort, Qatar’s leading company in maritime and logistics said, is part of the company’s dedicated drive to ensure business continuity and services, whilst simultaneously expanding Qatar’s supply chain connectivity.
“Our goals have been aligned with the Qatar National Vision 2030 to build a diversified and sustainable economy,” said Milaha’s president and CEO Abdulrahman Essa al-Mannai.
Al-Mannai said, “Being a prominent player in the maritime logistics industry, we realise the importance of our contribution to the country’s vision, and hence it is imperative for us to evolve and navigate to build the new norm. Our long-term partnership with Microsoft is built on trust and innovation, the key pillars of our digital transformation journey.
“We look forward to adopting Microsoft new technology tools and solutions to ensure security and productivity of our workforce and our technology platforms, as we strive to safeguard and develop the continuity of our services from Qatar to the world.” To develop into a truly modern workplace, Milaha has adopted Microsoft Teams, a unified communications platform to empower more than 800 users in its workforce to connect, collaborate, conduct audio and video calls, and share files – all in one place.
The organisation has also adopted Microsoft’s Threat Protection solutions to better protect, detect, and respond to attacks in the ever-evolving cybersecurity landscape.
Moreover, by leveraging Microsoft’s Power Platform, Milaha has been able to optimise and accelerate many of its internal processes, and drive business agility to reduce the burden on its workforce, which is now free to drive value and innovate for customers. The Power Platform allows Milaha to create and connect existing business applications, as well as harness all complex data sources across the organisation, delivering business intelligence to make informed decisions.
Microsoft Power apps were key in empowering Milaha to respond rapidly to the challenges it faced in maintaining smooth delivery of services to clients during the recent period. For example, since the outbreak of the Covid-19 pandemic, remotely from home became the norm as a necessary measure in preventing the spread of the virus, Microsoft Teams enabled Milaha’s workforce to continuing working together and minimise disruption ensure smooth delivery of business services to clients and the community.
Microsoft Power apps also provided the solution to the key initial challenge of keeping Milaha’s remote-working team connected and ready to do business, by enabling the building of a bespoke Emergency Communication App.
The app not only connected all employees working from home but also ensured that they received the latest updates on the Covid-19 situation from government authorities and trusted media channels, as well as keeping them abreast of any internal responses to developments.
“It is inspiring how an organisation like Milaha has continued steadily in its digital transformation journey by equipping its workforce with the right collaboration tools to reimagine its business model, while driving cost efficiency and agility,” said Lana Khalaf, country manager, Microsoft Qatar.
Business / Business
Milaha expands partnership with Microsoft to drive operational excellence, transform supply chain industry
