Ooredoo has announced the launch of new self-service kiosks in Ooredoo Shops to help educate customers on the host of self-service features available.
The new self-service kiosks will be available in every Ooredoo Shop and will offer helpful advice to customers on how to use Ooredoo self-service features such as self-service machines, the Ooredoo App, and the USSD menu, among others.
Ooredoo launched the campaign to ensure every customer is aware of Ooredoo’s time-saving services.
Ooredoo director of PR and Corporate Communications Manar Khalifa al-Muraikhi said, “Ooredoo has invested heavily in self-service features over the past few years as part of our digital vision. This new campaign aims to help our customers get the most from this investment, boost their customer experience, and help reduce
Qatar’s paper footprint.”
On top of customer experience improvement, Ooredoo is raising awareness on the positive impact of self-service methods for the environment, as they are
100% paper free.
To kick off the campaign, Ooredoo will begin with a dedicated self-service kiosk at its Airport Road Shop and will roll-out the initiative to other Ooredoo Shops in the near future.
