CRA portal wins Arab Government Achievement Award

The e-Spectrum Service Portal, a consumer-centric public service under the Communications Regulatory Authority (CRA), has been awarded the ‘Arab Government Achievement Award’ by the Pan Arab Excellence Awards Academy.
Launched in January 2017, the e-Spectrum Services Portal is the public interface of the CRA’s Automated Frequency Management System (AFMS), and allows spectrum users to submit applications online for issuing, modifying, or cancelling their spectrum licences.
Users can also view active licenses, track submitted applications, register radio network/area deployments, view invoices, and make online payments. The portal is also compatible with personal computers, tablets, and smartphones.
The AFMS was designed in line with international best practices and plays an important role in efficient management of the radio frequency spectrum in Qatar. Through this system, the CRA aligns its services with the Qatar Digital Government initiative, and the system is part of CRA’s strategic objective of digitising the application process for spectrum users in the state of Qatar.
“The CRA is pleased at the recognition of its e-Spectrum Services Portal. The portal has user-friendly functionalities to apply and review processes, which significantly increases the efficiency, speed and transparency of the process,” said Faisal al-Shuaibi, CRA’s spokesperson.
“The CRA is continually updating its services and looking for ways to improve the experience of telecoms consumers in Qatar. Furthermore, it is in line with the CRA’s wider strategy of ensuring that people have the right tools and technology at their fingertips to contribute to CRA’s vision of making Qatar a smart, connected nation,” he added.
To benefit from this service, users should create an account using the e-Spectrum Services Portal via https://e-spectrum.cra.gov.qa. Each applicant can only register one account and once the approval is obtained, users can collect the license from CRA’s offices in Al Nassr Tower (B), Al Corniche Street. For clarifications and more information, applicants may contact CRA at [email protected].