Ooredoo has unveiled its new generation of Ooredoo Self-Service Machines (SSMs), which will offer a host of new services, including a first-in-the-region opportunity to buy smart devices.
Speaking at the launch event, Waleed al-Sayed, chief executive officer, Ooredoo Qatar, said: “Ooredoo has invested significantly to enrich its customers’ communications experience, ensuring that the best and latest services are available to them. Launching the new Self-Service Machines is our way to offer more convenience and faster service to Ooredoo customers, who can now use the machine to purchase a new phone or device 24/7, as well as sign up to our services or purchase a Hala Sim card.”
Ooredoo’s new SSM, a first of its kind in Qatar, will also give new customers and tourists a simple and easy-to-use solution in locations such as the airport, shopping centres and other tourist destinations.
“With this new addition to our self-service portfolio, we hope to redefine customer experience by allowing our customers to save time and be 100% in control.” added al-Sayed.
This is the latest in a series of significant upgrades on Ooredoo’s network of SSMs, as the company continues to offer more options for customers to facilitate access to Ooredoo’s products and services.
In addition to registering for services or buying devices via the Ooredoo SSMs, customers can also pay Ooredoo Shahry and Kahramaa bills, top up Hala accounts, and purchase vouchers for a range of shopping and dining experiences for popular brands in Qatar.
Al-Sayed with other officials at the launch.
