Al Meera Consumer Goods Company’s supply chain department has been awarded the ISO 9001:2015 certificate, a first in Qatar’s retail sector, by Bureau Veritas Certification Holding SAS UK.
The certification serves as a testament to the company’s “unwavering commitment” to quality, best practices, and high standards across its various operations, Al Meera said in a statement.
It is also in recognition of Al Meera’s quality management and risk analysis for the activities of its Supply Chain Department and warehouse management in compliance with international standards under Al Meera’s management representative Hanif Parker.
Bureau Veritas Country chief executive Salim Kseib presented the award to Al Meera acting CEO Cobus Lombard and Commercial and acting Supply Chain director Karim Noui in the presence of other senior officials at Al Meera.
Lombard said: “This victory reflects our Supply Chain Department’s commitment to Al Meera’s mission of continuously improving its quality management system, as well as attentively working on updating the department’s internal procedures in order to be fully-compliant with Qatar’s laws, standards, and best practices, with the ultimate aim of exceeding consumers’ expectations, while meeting the ambitions of our partners and shareholders.
“Achieving such a vision of becoming everyone’s ‘Favourite Neighbourhood Retailer’ entails having a Supply Chain Department par excellence. The ISO 9001:2015 certification highlights Al Meera’s diligent execution of the department’s functions, and is a token of reassurance to our customers and partners that we strive for quality and high standards in all aspects of our operations.”
To implement a Quality Management System that achieves Al Meera’s vision and objectives, the company maintains high production standards to guarantee product quality, optimises storage facility to decrease costs and drive profits, continuously trains employees to boost their performance and sense of responsibility, and provides accurate data to mitigate risk and increase potential business opportunities.
Al Meera’s Quality Management System also includes implementing an efficient stock replenishment plan that meets customers’ needs, purposeful forecasting and planning for timely purchasing and production, all while continually improving the system based on the use of efficient business processes and customer surveys.
Other ISO-certified Al Meera departments include the company’s Commercial Department, which is ISO 9001:2008 certified by Bureau Veritas Certification Holding SAS UK. The certificate verifies Al Meera’s adherence to international standards in contract management, category review, and selection re-evaluation of Al Meera suppliers.