The new facility, which reflects “Doha Insurance Group’s ambition to provide the best services to its distinguished customers” was inaugurated by company chairman Sheikh Nawaf Nasser bin Khalid al-Thani.
The new branch is located in Navigation building — (Zone B showroom) at the Industrial Area.
Sheikh Nawaf said, “The new branch started offering its services by end-2016. It is specialised mainly in handling motor claims, in addition to providing motor insurance products such as comprehensive and third party. We have ensured that a sufficient number of qualified staff were appointed to guarantee that all transactions are completed promptly.
Also, the vast number of parking spaces was taken into consideration when selecting the branch location. The opening the new branch is in line with the Group’s strategy to expand locally and regionally.
He added, “Doha Insurance Group is in the process of launching its new innovative online Claim Management Program to organise and manage motor claims. The programme provides the group’ customers with quicker responses and assures immediate follow-up to their motor claims, enabling them to submit and complete their claims online without the need to visit our premises, including transfer the damaged vehicles’ reports to specific repair workshops via e-mails.
