The scam emails may contain links or attachments that will direct customers to phishing or malware-infected websites.
According to Ooredoo experts, phishing emails and websites requesting donations for fraudulent charitable organisations commonly appear after natural disasters and humanitarian crises.
Ooredoo has issued a list of tips to prevent customers from becoming victims of scam messages: Do not reply to suspicious emails or instant messages. Never click on links requesting passwords, account details, or personally-identifiable information; never provide passwords, credit card, or bank account numbers over email; trustworthy companies or individuals will not ask for personal information in an email; if you receive an unexpected attachment from someone you do know, do not open it; if unsure, check with the sender to ensure that it is a legitimate attachment.
Ooredoo is also continuing to upgrade the range of security features available to customers suffering from scam calls and messages. The Ooredoo App offers a ‘block list’ feature that enables customers to block unwanted calls and SMS by inserting the sender’s number.
Customers need to download the latest version of the Ooredoo App for free via the Google or iTunes store and register to begin a ‘block list’. Customers can add and remove names from the block list 24/7.
Ooredoo also advised customers to access their smartphones settings to block unwanted numbers.
More details on the Ooredoo App and further security tips and features may be had from the Ooredoo website at www.ooredoo.qa or the Online Safety Campaign at community.ooredoo.qa.
According to Ooredoo experts, phishing emails and websites requesting donations for fraudulent charitable organisations commonly appear after natural disasters and humanitarian crises.
Ooredoo has issued a list of tips to prevent customers from becoming victims of scam messages: Do not reply to suspicious emails or instant messages. Never click on links requesting passwords, account details, or personally-identifiable information; never provide passwords, credit card, or bank account numbers over email; trustworthy companies or individuals will not ask for personal information in an email; if you receive an unexpected attachment from someone you do know, do not open it; if unsure, check with the sender to ensure that it is a legitimate attachment.
Ooredoo is also continuing to upgrade the range of security features available to customers suffering from scam calls and messages. The Ooredoo App offers a ‘block list’ feature that enables customers to block unwanted calls and SMS by inserting the sender’s number.
Customers need to download the latest version of the Ooredoo App for free via the Google or iTunes store and register to begin a ‘block list’. Customers can add and remove names from the block list 24/7.
Ooredoo also advised customers to access their smartphones settings to block unwanted numbers.
More details on the Ooredoo App and further security tips and features may be had from the Ooredoo website at www.ooredoo.qa or the Online Safety Campaign at community.ooredoo.qa.
