Ooredoo has announced that the Qatar Data Centre has achieved the ISO 20000-1:2011 Certification for Excellence in Information Technology Service Management Systems.
This followed a rigorous auditing process, Ooredoo said in a press statement yesterday, stressing that achieving compliance with the globally-recognised ISO certification further positioned the Qatar Data Centre as a leading data centre for organisations in the region and demonstrated that the facility was operating according to industry-recognised standards.
Yousuf al-Kubaisi, COO of Ooredoo Qatar, said: “The delivery of world-class IT services from our data centres has always been a central vision for Ooredoo, as we push to become the ICT provider of choice for Qatar. This ISO certification solidifies our reputation in the IT industry and demonstrates we have the procedures in place to consistently deliver cost-effective, quality IT service to our customers.”
Besides highlighting the company’s “strong alignment” with the ITIL (IT Infrastructure Library) methodology, the certification will also “significantly reduce the need for supplier audits, saving customers time and money as well as minimising disruption for both parties”, the statement notes.
To achieve certification, all Qatar Data Centre processes had to be adequately documented and demonstrated to an independent auditor to ensure that they were being executed based on documented policies, procedures and work instructions.
“The Qatar Data Centre is one of the most sophisticated and advanced data centres in the region. The facility has been designed in compliance with world-class carrier standards and provides local and regional organisations with a full range of services,” the statement added.
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