Mohamed Rashid al-Mazroui

The Airport Passports Department of the Ministry of Interior (MoI) has urged companies and establishments to apply for business visas through Metrash2 and the website providing the ministry’s e-services in order to simplify the service procedures and save time and effort.

Mohamed Rashid al-Mazroui, director of the Airport Passports Department, said the introduction of business visa issuance through Metrash2 reflected the MoI’s eagerness to provide quality electronic services easily and conveniently for the public. This service complemented the technological developments witnessed in service departments of the MoI to make transactions paperless.

He explained that visa submission can now be made anytime, on all days and from anywhere, unlike earlier, when it was possible only during working hours on five working days a week. Accordingly, the department can issue more than 2,500 business visas daily. Business work visa submission can be made online only and cannot be done manually from now.

Further, he pointed out that the ministry is working to build an integrated electronic system for all services provided to citizens and residents. Official and tourist visa services will be launched on Metrash2 shortly, contributing to the upgrade of services in order to ensure customer satisfaction. These services are currently provided for companies only.

The new electronic service has helped bring down the number of visitors at service centres and save the time and effort of officers and PROs, and will reduce traffic jams as well, according to a statement.