Abdullah Abdulghani & Bros Co (AAB), distributor of Toyota and Lexus in Qatar, has been presented with the Diamond Award by Toyota Motor Corporation for its performance in 2012. AAB has also received the Marketing Award for Excellence and Customer Satisfaction Award.

In 2012, AAB recorded the highest sales in its history and an increased market share, besides achieving “nenkei” (production target). AAB also had the distinction of achieving more than 900 points vis-à-vis customer satisfaction parameters such as technical service and quality, parts logistics, service capacity and operations, value chain.

A high-level delegation from Toyota Motor, led by senior managing officer Hisayuki Inoue, held a meeting with the top management of AAB on further strengthening the Toyota and Lexus brands in Qatar and improving customer service and satisfaction.

Other members of the delegation were Nobuyuki Negishi, chief representative (Middle East and North Africa representative office - Menaro), and Shizunori Sakamoto, general manager (Menaro), Toyota Motor.

The awards ceremony was attended by the board of directors and senior officials of AAB. On behalf of AAB chairman Osama Abdullah Abdulghani received the Diamond Award, chairman (Toyota branch) Abdulrahman Abdullah Abdulghani and vice-chairman Abdulrahman Abduljaleel Abdulghani received the Marketing Award for Excellence while managing director Dr Nasser Abdulghani al-Abdulghani received the Customer Satisfaction Award from Inoue.

Welcoming the gathering, Abdulrahman Abdullah Abdulghani thanked Inoue and Toyota Motor for their support and guidance.

Dr Nasser Abdulghani al-Abdulghani, while expressing gratitude to the delegation, underlined AAB’s goal to become the best automobile distributor in the region in terms of customer satisfaction.

The board of directors also thanked the Toyota and Lexus customers for their faith in the brands, as well as in AAB, and for helping them maintain market leadership in the automobile sector.