The Marriott Marquis City Center Doha Hotel team celebrated Marriott International’s Global Customer Appreciation Week from October 19 to 23. Associates from around the world gathered at the hotel to “show hotel customers exactly how Marriott puts people first.”
Starting on Sunday, the hotel in a unique way thanked its customers. The executive committee of the hotel thanked the hotel’s top customers over the phone for their continued loyalty and support.
Andreas Wissdorf, General Manager, Sam Van Campenhout, Hotel Manager, and several other team members engaged throughout the week in customer meetings, giving away personalised gift hampers as a token of appreciation.
“We are passionate about strengthening relationships with our clients who have contributed to the hotel’s success. The Global Customer Appreciation Week is our opportunity to personally thank our guests and customers for choosing Marriott and to give something back to the communities we live and work in,” said Andreas Wissdorf while commenting on the week’s celebration.
On Tuesday, the hotel hosted a colourful alfresco customer event where 250 guests were treated to live entertainment by the hotel’s resident DJ. Delicacies of the hotel’s signature restaurants were served including specialities of the New York Steakhouse, Crossroads Kitchen and Ipanema, the Brazilian Churrascaria.
Culminating the event was a raffle organised by the hotel, giving away complimentary dinner vouchers, an overnight stay at the Marriott Marquis City Center Doha Hotel and the grand prize being a return flight ticket to any Qatar Airways destination of choice. Throughout the week, different activities including breakfasts, dinners, taxi giveaways and a beach cleaning activity at Simaisma beach kept the hotel staff busy celebrating the global customer appreciation.
Starting back in 1993, Global Customer Appreciation Week is a Marriott International initiative, where hotels find unique ways to appreciate top customers. It has become a cultural pillar within Marriott globally, and focuses on the importance of the relationship built between the sales team and the hotel’s key contacts.
The hotel team spends time with customers, telling them how much Marriott values their business and to thank them for their loyalty to the company. “It is a time to reinforce relationships with existing customers and establish connections with new ones. After all, saying ‘Thank You’, never goes out of style,” says the hotel.
A chain with 500 hotels and resorts in nearly 60 countries around the world, Marriott Hotels is evolving travel through every aspect of the guest’s stay, enabling the next generation to “Travel Brilliantly”. Boldly transforming itself for mobile and global travellers who blend work and play, Marriott leads the industry with innovations, including the Greatroom, Future of Meetings and Mobile Guest Services that elevates style & design and technology.
All Marriott hotels participate in the award-winning Marriott Rewards frequent travel programme that allows members to earn hotel points or airline miles for every dollar spent during each stay.
