Jaidah division, Osram conduct customer event

Osram, the multinational lighting manufacturer, hosted a customer appreciation event jointly with the Jaidah Independent Aftermarket division in Doha recently.The annual customer appreciation event recognised “trailblazing businesses that are setting the benchmark for quality in the country”, according to a press statement.The event celebrated businesses with a proven track record of success and with a commitment to the highest standards of excellence, service and customer care, as well as for sharing product and packaging updates, the statement noted. It also included a technical seminar to create product awareness. Leading figures from Osram worldwide attended, including Nikolai Dianov — head of Sales & Marketing, Automotive Lighting from Osram Eastern Europe & MEA; Matt Hillenbrand — head of Product Management from Osram Germany; and Aysen Acarturk Api, Marketing manager from Osram Lighting Middle East.Jaidah Independent Aftermarket Wholesale manager KT Rao presented awards to representatives from each of the winning businesses and said, “Our partnership with Osram goes from strength to strength year on year, and we’re proud to say that we have a 60% market share for Osram automotive lamps in the Qatar market, which is the highest market share in the region. Osram is a brand that customers trust and we look forward to strengthening this partnership going forward.”Appreciation awards were given to Osram’s loyal customers: Ali International Trading Est got the Osram Excellence Award for 2018; Euro Parts for the Osram Loyal Customer Award for 2018; and Al Fajer Auto Spare Parts for the Osram Achievement Award for 2018.Their success reflects Jaidah Independent Aftermarket’s “commitment to developing strong and lasting partnerships, putting customer care at the heart of its operation and setting the highest standards of excellence for the automotive industry in Qatar”, the statement added.Rao also launched a special offer for customers during the event in order to further extend support to customers.