Vodafone felicitates top retail staff performers

Vodafone has recognised more than 50 of its top retail performers at a ceremony held at the Katara Hall recently.The ceremony was held in the presence of Vodafone CEO Ian Gray and consumer director Diego Camberos, as well as guests of honour Ambassadors Slah Salhi of Tunisia and Alan Timbayan of the Philippines, who presented the awards to the top two performers who hail from their respective countries.Dubbed ‘Imtiaz’, which means excellence, the annual has been running since 2013 and includes a competition during which all of Vodafone’s sales and retail stores staff are evaluated based on a variety of criteria that meet the company’s commercial targets and ‘The Vodafone Way’ of doing business that focuses on “customer obsession, speed, trust, and simplicity.” The criteria for Imtiaz include customer experience, revenue, and efficiency.Gray said: “We’re very happy to be celebrating this important milestone with our retail colleagues and we’d like to congratulate not only the top performers but every single person in our front line for their outstanding and relentless efforts to ensure Vodafone’s success and exceed our customers’ expectations.“We’ve crafted the Imtiaz programme in line with our commitment to honour our people who are a key pillar that drives us forward.Vodafone’s employees are also our ambassadors and therefore recognising and awarding them is our priority.”