Jaidah hosts ‘Chevrolet Complete Care’ session

Jaidah Automotive, Chevrolet’s exclusive dealer in Qatar, and Chevrolet’s regional customer care and aftersales team held a session on the ‘Chevrolet Complete Care’ programme. The session, held at the Chevrolet showroom and Quick Service Centre along Salwa Road, discussed the One Hour Service scheme, which guarantees Chevrolet customers service within one hour or less.The session was attended by Khalid Samir, director of operations at Jaidah Automotive, and Mohamed Abdel-Zaher, regional operations manager, Customer Care and Aftersales for Chevrolet, as well as other representatives.The participants got a hands-on experience during the event and witnessed Chevrolet’s service, which assures convenience, trust, and peace of mind.In a presentation, Abdel-Zaher said Chevrolet owners in the Middle East have access to the brand’s Complete Care programme, which only takes an hour.He also said customers are guaranteed an appointment within two days.Samir discussed the topic ‘We Will Handle It’, a unique ongoing campaign in the Qatar market launched in 2015 by Jaidah Automotive for Chevrolet customers.The campaign delves on the services that make Jaidah Automotive a pioneer in the aftersales and customer service field, and focuses on eight main pillars – service in one hour, 24/7 roadside assistance, free courtesy car, minimum of 101 checkpoint service, free pick-up and delivery service, open 16 hours a day, award winning technicians, five service centres across Qatar.Offering utmost convenience to customers, the GM Quick Service Centre operates for extended hours from 7am to 11pm, Saturday to Thursday. The showroom is open from 8am to 12pm and from 4pm to 8pm.