PHCC urges public to use appointment system

The Primary Health Care Corporation (PHCC) has advised those seeking medical assistance at its health centres to make use of the appointment system to avail its services efficiently.

According to a PHCC statement, booking an appointment prior to visiting the health centre, will ensure that people need not spend a long time to be seen by a doctor.

In addition, the appointment systems also come equipped with other beneficial features like automated text message reminders, sent out to patients and booked individuals on a specific date prior to their scheduled appointment.

This reduces the number of missed appointments and allows patients to better manage their time.

Cutting the numbers of missed appointments saves valuable resources, ensures appropriate care is provided to other patients and creates a more efficient service for visitors by making the appointment system fit into patient’s lives more easily.

Dr Hanan al-Mujalli, executive director of clinical affairs said, “It is imperative that we all recognise the benefit of the appointment system, which plays a vital role in the care and treatment we provide to our patients.

Providing excellent patient care is our priority at PHCC.

"We are working hard on delivering a timely service that facilitates the patient’s lifestyles and the technology they use, to provide easy access to the healthcare services.”

“We urge patients to support our efforts by making sure they schedule appointments and attend half an hour prior to appointment time as this will benefit everyone. The unused appointments hinder patients from getting to see their physician in a timely manner,” she added.

People can visit any health centre or call 107 to make an appointment or know more about the benefits of booking appointments.