GRSIA opens 24-hour call centre

The General Retirement and Social Insurance Authority (GRSIA) has launched a call centre to serve citizens and customers better.Citizens can now call hotline 183 for their queries round-the-clock.Ali al-Khalaf, director at GRSIA, said the new call centre will provide quality communication service that will benefit its target clients, as well as their partners and employees.GRSIA has trained a special team to activate the call centre service. Al-Khalaf noted that all teams in each department have been coached separately. “This service will be available to provide 24/7 answers from questions of pensioners, subscribers and employers inside and outside Qatar,” he added.