Mesaimeer to run Patient Triage System tomorrow

The Primary Health Care Corporation (PHCC) is all set launch the Patient Triage System in Mesaimeer Health Centre tomorrow.The service was introduced in Al Sheehaniya Health Centre last week. The Patient Triage System, first launched in July 2014 in Abu Nakhla Health Centre, is to be rolled out to all PHCC health centres by August. Under the system, patients who attend the health centre without a prior appointment will be assessed by well trained and professional nurses who will ‘sort’ the patients according to clinical need. Those who, based on their assessment, need to be treated by a physician as a priority will be seen first. The remaining patients, with more routine needs, will be allocated an appointment on the same day or at a later date. Patients can book an appointment directly at the health centre reception or through the Hayyak Appointment Helpline (107). Those who have booked an appointment will be directed to the required clinic/service without any delay. In health centres where Triage has already been implemented, the majority of patients (91%) are reporting shorter waiting times and benefiting from the new appointment system that is implemented alongside the Triage system.