Update launched for BlackBerry’s enterprise instant messaging service

BlackBerry has unveiled BlackBerry enterprise instant messaging (Enterprise IM) 3.0, a free update of the company’s enterprise instant messaging solution, enabling customers with BlackBerry 10 smartphones to securely communicate over Microsoft Lync, Microsoft Office Communication Server or IBM Lotus Sametime. BlackBerry Enterprise IM 3.0 works with BlackBerry Enterprise Service 10 version 10.1, BlackBerry’s multi-platform enterprise mobility management (EMM) solution, and BlackBerry 10 smartphones to protect Microsoft Lync, Microsoft Office Communication Server or IBM Lotus Sametime communications by encrypting data from end-to-end. It optimises communications and collaboration allowing enterprise customers to be more productive while mobile. The client app supports presence, real-time one-to-one and multi-party instant messaging, the ability for a user to update their profile and change their status, as well as to instantly switch from a text chat to a voice call. Messages are integrated within the BlackBerry hub for convenience, and the solution supports the separation of enterprise IMs from personal apps and content with BlackBerry balance. “To be competitive in today’s fast-paced marketplace, you need to enable your workers with tools that let them collaborate in real time,” said Frank Cotter, vice president (Mobile Computing) at BlackBerry. “BlackBerry Enterprise IM 3.0 mobilises enterprise IM communications in a secure, manageable way through BlackBerry Enterprise Service 10 version 10.1, while making it easy and convenient for end users to collaborate while on the go.” “Mobility and real-time demands have dramatically changed how workers communicate and have pushed the adoption of a variety and often disparate collaboration mechanisms,” said Kevin Burden, director, Mobility, Strategy Analytics. “Today’s mobile worker requires a flexible solution that gives them access to various systems allowing them to be timelier and responsive to their co-workers, which is the principal of BlackBerry Enterprise IM.” BlackBerry Enterprise IM 3.0 is available now at no charge for BlackBerry Enterprise Service 10 version 10.1 and BlackBerry 10 smartphones and can be downloaded at: https://swdownloads.blackberry.com/Download/entry.do?code=D47BF0AF618A3523A226ED7CADA85CE3