HSBC’s Middle East Payments and Cash Management business has been awarded Best Overall Bank for Cash Management and Best Bank for Payments and Collections by Global Finance magazine. HSBC has been a consistent winner of global finance awards for five years running since 2007.Recent initiatives include the introduction of HSBCnet Mobile, which provides customers access to functions such as alerts, payments authorisation and account balance enquiries through their Smartphones. In December 2011, HSBC also launched ClientSphere - an innovative online product created to speed up and simplify implementation of complex cash management solutions. It enables customers to manage and monitor activities as well as proposing changes to the plan, raise issues, set timelines and exchange documents. Commenting on the awards, Payments and Cash Management for Middle East and North Africa regional head Natasha Patel said
(pictured): “Winning these awards is a testament of our capabilities in the Middle East. They are a true reflection of the hard work and dedication of our team.” Winners are selected after assessment on a series of subjective and objective criteria including market share and reach, product innovation, customer service, profitability, competitive pricing and the extent to which cash management providers have successfully differentiated themselves from their competitors around core service provision.