Qatar
Apex Health wins 16 awards and earns highest recognition
Holistic role model status at the Arab Hospitals Federation Gold Initiative “7th Edition”
Four platinum and twelve gold awards across five institutions, the highest designation the Federation confers.
Apex Health, a subsidiary of Estithmar Holding and the fastest-growing healthcare company in the MENA region, has been named a Holistic Role Model by the Arab Hospitals Federation, the highest designation the Federation confers, after securing 16 recognitions across the group's network, including Apex Health at the group level, The View Hospital and The Military Medical City Hospital, managed by EWS, in Qatar, Al Imam Al Hassan Al Mujtaba Teaching Hospital and Nasriyah Teaching Hospital in Iraq.
The achievement includes four Platinum and twelve Gold awards at the Federation’s seventh Gold Initiative Certificate, placing Apex Health ahead of 45 institutions recognised from 323 applications submitted across ten countries. Notably, every Apex Health institution submitted for consideration received an award.
The Holistic Role Model status is reserved for organisations that demonstrate sustained, measurable performance across the full spectrum of healthcare delivery, rather than excellence in any single area. The framework evaluates performance across eight dimensions of healthcare excellence, ensuring a comprehensive view of organisational quality and impact.
Commenting on this milestone, Joseph Hazel, Group CEO of Apex Health, said:
"This is one of the proudest moments in Apex Health’s history. This recognition from the Arab Hospitals Federation across every institution in multiple countries proves our strategy works: quality at Apex Health is our baseline and we continue to provide trusted quality care with measured clinical outcomes across all the communities we serve.”
Apex Health’s 16 recognitions were distributed across five institutions, covering eight dimensions of healthcare excellence including leadership and governance, workforce development, quality and patient safety, operational excellence, digital health, patient-centred care, and sustainability.
The group’s model rests on three principles: investing in people, building systems that hold institutions accountable, and treating patient experience as the baseline against which everything else is measured rather than a separate function. The Federation’s evaluation was independently validated by HIMSS, The Beryl Institute, and the World Council for Medical Tourism.
Holistic Role Model status is not a destination. For Apex Health, it is a confirmation of where the group stands today and a commitment to where it intends to go. The healthcare landscape is changing faster than at any point in recent history. Patient expectations are higher, regulatory scrutiny is sharper, and the competition for clinical talent is intensifying.
Alice Yammine Boueiz, CEO, Arab Hospitals Federation, congratulated Apex Health, saying:
"Apex Health was assessed across every level of the Gold Initiative Certificate: Silver, Gold, Platinum, and our highest honour, Holistic Role Model. The results speak for themselves. The message to Arab healthcare is clear. Real excellence cannot be hidden or faked. The assessment tested Apex Health across multiple dimensions and institutions, and the evidence held at every level. The Arab Hospitals Federation is proud of this achievement, both for Apex Health and for what it means for Arab healthcare. This is the standard we set. This is the standard they met.”
Apex Health - Group Level:
- Platinum in Leadership, Governance & Continuous Improvement
- Gold in Workforce Development & Wellbeing
The View Hospital, Qatar:
- Platinum in Leadership, Governance & Continuous Improvement
- Platinum in Patient Centred Care & Experience
- Gold in Quality Management & Patient Safety
- Gold in Operational Excellence & Resource Optimization
- Gold in Digital Health & Technology Innovation
The Military Medical City Hospital, managed by EWS, Qatar:
- Platinum in Quality Management & Patient Safety
- Gold in Patient Centred Care & Experience
- Gold in Digital Health & Technology Innovation
Al Imam Al Hassan Al Mujtaba Teaching Hospital, Iraq:
- Gold in Leadership, Governance & Continuous Improvement
- Gold in Patient Centred Care & Experience
- Gold in Sustainability, Hospital Design & Resilience
Nasriyah Teaching Hospital, Iraq:
- Gold in Quality Management & Patient Safety
- Gold in Patient Centred Care & Experience
- Gold in Sustainability, Hospital Design & Resilience
In that environment, the groups that will lead are those able to demonstrate consistency across institutions, countries, and healthcare settings. Apex Health has achieved exactly that, showing that its standards can be sustained across its network. The focus now is to build on this achievement and extend its impact to every institution the group operates and every patient it serves.
Apex Health is the fastest-growing healthcare company in the MENA region, with eight hospitals across four countries. Managing over 2,800 beds, its hospitals serve more than 2.8 million patient visits annually.