Qatar Tourism (QT)’s Service Excellence Academy has recently launched "The Art of Front Office Hospitality”, a new in-person training initiative aimed at training 400 frontline hotel staff from properties rated four stars and below.Officially introduced on July 9, the two-day training programme is designed to address the specific needs of this segment, and is focused on guest relations, cultural sensitivity, and operational efficiency.The first batch of 84 participants has successfully completed the programme and received certification.This initiative is part of the QT’s broader Service Excellence strategy and contributes to the objectives of Qatar National Vision 2030 by fostering professional development and raising service standards across the tourism sector.
July 15, 2025 | 12:25 AM