Qatar Islamic Bank's (QIB) four mall branches will remain open during the Eid al-Adha holidays as part of efforts to better serve customers.
Effective from the evening of the second day of Eid, Saturday, August 1, the mall branches at Al Gharafa (Qmall), Doha Festival City, Dar Al Salam Mall and City Center will be operating, a bank spokesman said.
The morning shift will be from 9am to 2.30pm and the evening one from 3.30pm to 8pm. All currently operating branches will resume work starting August 5 as per their regular opening hours. During these unprecedented times, a key preventive measure to limit the spread of the Covid-19 is to transact remotely through digital channels and avoid any physical contact. Therefore, QIB is not accepting applications for services that are available on QIB’s mobile app, Internet banking, ATMs or the call centre.
QIB has asked all customers to bank from home and prioritise the use of its digital channels, which have over 95 features available 24/7, and are built to serve instantly the majority of customers’ banking needs. QIB has invested significantly over the last few years in its mobile app and internet banking portals to make sure that customers can bank in a convenient, simple and secure way.
As per the government directives, any customers visiting branches for exceptional matters need to wear a face mask and show the healthy 'green' status on the Ehteraz app before entering any QIB branch. Corporate clients are also requested to manage their banking services remotely, as their daily banking needs is available on QIB’s corporate internet banking.
Through the platform, corporate customers can make local and international transfers, apply for letter of credit and bank guarantee, check balances, manage liquidity, request statements, pay utility bills (Kahramaa and Ooredoo), open and manage fixed deposit accounts, manage corporate credit cards, manage cheques, and request card and cheque book replacements to be delivered to their addresses.
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