The Ministry of Economy and Commerce (MEC), in collaboration with Ali Bin Ali, dealer of Apple in Qatar, has announced the recall of a number of Apple 13-inch MacBook Pro (non-Touch Bar) because a component may fail causing the built-in battery to expand.
Consumers can use the link - https://www.apple.com/support/13inch-macbookpro-battery-replacement/ - to check if their device qualifies for this programme and communicate with the company to make the necessary repairs free of charge for eligible devices, the MEC has said.
In a statement on Tuesday, the ministry stressed that the recall campaign came within the framework of its ongoing efforts to ensure that suppliers followed up on product defects and recall defective items in a bid to protect consumers.
The ministry will co-ordinate with the dealer to follow up on the maintenance and repair works and communicate with customers to ensure that the necessary repairs are carried out.
The MEC has urged all customers to report any violations to its Consumer Protection and Anti-Commercial Fraud Department through the call centre: 16001, email: [email protected], Twitter: @MEC_Qatar, Instagram: MEC_Qatar and the mobile app for Android and iOS: MEC_Qatar
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