Doha Bank executive director Yousef al-Yousef (left) receives the “Retail Bank of the Year” award from Qatar Chamber vice chairman Mohamed bin Ahmed bin Tawar al-Kuwari at the inaugural Enterprise Agility Awards held recently in Doha.

Doha Bank has been named “Retail Bank of the Year” at the inaugural Enterprise Agility Awards recently held in Doha.

The bank received the award for “all-round performances” in its retail banking operations, specifically on the use of online, mobile, and other alternative channels to deliver “secure, modern banking solutions” to customers.

Doha Bank Group CEO Dr R Seetharaman said, “Doha Bank is a thoroughly-modern bank with traditional values and our retail banking strategy is centred on delivering value to every segment of our customer base.”

For customers who want to earn rewards while they save, Seetharaman said the Al Dana Savings has grown into the leading savings programme of its kind in Qatar. In 2014, the programme has added hundreds of winners, who took home prizes ranging from QR10,000 to QR1mn in lucky draws, he noted.

“For those seeking to add the convenience of utility payments to their everyday banking activities, recent campaigns have shifted customer usage trends and are now encouraging these customers to utilise the full depth and versatility of Doha Bank’s range of services,” he added.

Doha Bank head of Retail Banking Suresh Bajpai said, “Doha Bank has one of the most advanced platforms for alternative banking, allowing customers to conduct their businesses from the convenience of wherever they are using the Internet banking portal or mobile banking services, as well as a broad network of ATMs and electronic branches across Qatar.”

He added, “We are committed to helping our customers discover the advantages of these channels in making their lives easier and instantly rewarding, while also incentivising their everyday usage of banking services from remittances to their families abroad to earning rewards for everyday card usage.”

Doha Bank offers a wide array of remittance services in partnership with banks around the world where most of Qatar’s remittances are sent.

The bank also offers one of the “most competitive” arrays of personal, vehicle, and mortgage finance options in the country.

Doha Bank is currently offering vehicle loan customers the ability to win their loans back in a special promotion that followed a long series of summer offers, rewarding credit card usage, and cash back on their summer spend.

It also has a full spectrum of promotional campaigns throughout the year, offering customers exceptional deals while shopping using the bank’s cards as well as rewards points coupled with extensive redemption options through its Dream Cards. Customers also benefit from its savings option while shopping using the Lulu co-branded credit card, which was adjudged the “best credit card in the Middle East” by the Banker Middle East.

Doha Bank also offers customers a secure e-Commerce portal via DohaSooq.com where they are able to purchase a range of goods from leading retailers, including department stores such as Lulu, as well as retailers of watches and other luxury goods.

The bank, in partnership with Q-Tickets.com, also offers cinemagoers a unique opportunity to purchase tickets to the movies and live shows.

 

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